Tag Archives: Small Business

Staying Connected and Engaged with Your Clients

For many businesses, right now is an opportunity to build stronger connections with clients and make them lifelong fans. Even when the world is facing uncertain times, you cannot stop your engagement and marketing efforts. In fact, it’s essential that you are more proactive and agile than ever. Your clients are incredibly important as without […]

How to Keep Business in Australia Going during the Pandemic

Australians are facing uncertain times due to the Covid-19 outbreak. The number of medical casualties is increasing every day, and whilst the Government is doing what they can to flatten the curve, the bigger concern is the rate of casualties for Australian businesses. This has set the population at a great level of unease, however […]

Business Continuity and Keeping Connected

There are many advantages for your people and your business by working remotely. If you think about the cost savings of having your staff work remotely, it can be a pretty enticing opportunity. Various research is available to show employees can also be more productive when they work from home as they have greater flexibility […]

The Most Important Aspect of Customer Service

Do you ever leave your phones unattended thus un contactable by potential or existing clients? Do you ever get too busy that you just can’t simply check and respond to all your emails? The fact that your clients can’t connect with you could be doing some serious damage to your business. According to recent Amex […]

Australia lacking in good old fashioned

Recent research conducted by AMEX across the world is telling us something we all probably already knew, but have just grown to live with. CUSTOMER SERVICE IN AUSTRALIA IS LACKING! Our consumers are continuously left feeling empty after their shopping transactions. Why is this happening?? Small businesses and sole traders are struggling to turn the […]