Tag Archives: Small Business

The Most Important Aspect of Customer Service

Do you ever leave your phones unattended thus un contactable by potential or existing clients? Do you ever get too busy that you just can’t simply check and respond to all your emails? The fact that your clients can’t connect with you could be doing some serious damage to your business. According to recent Amex […]

Australia lacking in good old fashioned

Recent research conducted by AMEX across the world is telling us something we all probably already knew, but have just grown to live with. CUSTOMER SERVICE IN AUSTRALIA IS LACKING! Our consumers are continuously left feeling empty after their shopping transactions. Why is this happening?? Small businesses and sole traders are struggling to turn the […]